Frequently Asked Questions
Everything you need to know about bringing Koorsi & Company into your home.
What materials are used in Koorsi & Company furniture?
We prioritize durability and aesthetics by using sustainably sourced hardwoods, premium upholstery fabrics, and high-grade metals to ensure each piece lasts for generations.
How long does shipping typically take?
Standard in-stock items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the furniture.
Do you offer White Glove Delivery?
Yes, for larger items like dining tables and sofas, we offer a White Glove service that includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made or made-to-order furniture pieces are final sale.
Do your products come with a warranty?
All Koorsi & Company furniture includes a one-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
Can I request fabric swatches before purchasing?
Absolutely. We recommend ordering our complimentary swatch kits to ensure the color and texture perfectly match your home's lighting and existing decor.